Learn how to use Victoris.

Victoris is a virtual race: there's no start line and no fixed day. You decide where, when and how you move, and every kilometre you cover counts towards your challenge.

Walking, running, cycling, swimming, skating… all count. And you can take as long as you need.

1. 1

   Create your account. It's free and takes a minute, with your email or with Google or Facebook.

   How to create your account arrow_forward

   

2. 2

   Pick your challenge. Each challenge has a distance and its own medal. Some are short, to do in one go, and some are long, to build up bit by bit.

   See the challenges arrow_forward
3. 3

   Get moving and log your kilometres. From your personal area, with the Record progress button. You can type them in by hand or upload the GPX file from your watch or from apps like Strava or Garmin.

4. 4

   Reach the finish line and claim your medal. When you complete the distance, you confirm your address and we send it to your home. You also get your bib and your certificate.

1. 1

   Open the menu and tap Register. If you have a Google or Facebook account, tap its button and your account will be ready in a moment.

   

2. 2

   If you'd rather use your email, fill in the form. Under 1. For the web you choose your username and your photo: it's what other people will see on the leaderboards. Under 2. To receive the packs you enter your details and your address, which is where your medal will be sent.

   

3. 3

   At the bottom you'll see a box to receive our news by email. It's optional: tick it only if you want to. Then tap Register.

   

4. 4

   If anything is missing, the page tells you what. When everything is fine, you go straight to your personal area and a welcome email lands in your inbox.

1. 1

   On your phone, tap the person icon at the top right. On a computer, use the Log in button.

   

2. 2

   Type your email and password and tap Log in. If you registered with Google or Facebook, tap that button instead of typing a password.

   

3. 3

   Can't remember your password? In the same window tap Forgot your password?, type your email and tap Send link. You'll get an email with a link to set a new one.

   

4. 4

   Open the link in the email, type your new password twice and tap Set new password. Now you can log in with it.

5. 5

   To log out, open the menu and tap Exit. If you don't, Victoris remembers you on that device and you won't need to type your password again.

Victoris works in the browser on any phone or computer, with nothing to install. But if you put it on your home screen, you'll open it with one tap, like any other app.

1. 1

   On Android: look for Victoris on Google Play and install it. You can also do it from the website: if you see the Install Victoris banner, tap Install.

   

2. 2

   On iPhone or iPad: open victoris.es with Safari (it can't be done with any other browser). Tap the share button, the square with an arrow pointing up, and choose Add to Home Screen.

   

3. 3

   You'll see the Victoris icon next to your other apps. Open it from there and log in once: after that it will remember you.

1. 1

   Once you're logged in, open the menu and tap Profile.

   

2. 2

   You'll see your details on the Edit profile page. Change whatever you need: your photo, your username, your phone number or your address.

   

3. 3

   If you want to change your password, type the new one in New password (optional). If not, leave it blank. To change your password or email we'll also ask for your Current password.

   

4. 4

   Tap Update. You'll see the message Your details have been saved successfully.

1. 1

   Tap Challenges in the menu. At the top you have filters to see only long challenges, short ones or collections.

   

2. 2

   Tap View challenge on the one you like. On its page you'll see the distance, the front and back of the medal, its measurements and the packs available.

   

Long challenge

A big distance, like the 122 km of the Camino de Santiago, that you complete bit by bit. Every activity you log counts, and you can take as long as you like.

Short challenge

A distance you can cover in one go, like a real race.

Open mode (Open)

This is the normal mode: you can log your kilometres by hand or with a GPX file, and there is no leaderboard.

Competitive mode

You join the challenge leaderboard. In return, only activities with a GPX file are accepted, because that's how your time is checked. You choose it when you buy, in the Shop, by switching on Competitive.

When you choose a challenge, you also choose a pack. All of them include your registration, tracking in the app, your bib and your certificate.

You can see what each pack includes and costs on each challenge's page. This is the usual line-up:

• Basic: no medal. It's offered by challenges with free entry, and you can add the medal whenever you want.
• Medal: adds the challenge medal, which we send to your home when you finish. It's the most popular.
• Super: like Medal, plus the Honeycomb wooden medal display to hang your medals on.

1. 1

   On each challenge page, scroll down to Choose your pack to see the packs with their prices.

   

2. 2

   In the Shop, every challenge comes with the Medal pack. The first switch (Medal or Honeycomb, depending on the challenge) changes it to the Super pack, with the medal display. The second one, Competitive, puts you on the leaderboard.

   

1. 1

   On the challenge page, tap Take the challenge. The challenge goes into your basket with the Medal pack. If you want a different pack, add it from Choose your pack.

   

2. 2

   Open your basket with the icon at the top. Choose your country and region to see what shipping costs. If you have a discount code, type it in Discount code and tap Apply. Then tap Place order.

   

3. 3

   Check your Shipping address: it's where your medal will be sent. If you don't have an account yet, you create it right here by choosing a password. Tap Continue to payment.

   

4. 4

   Choose how to pay: card, Bizum, Apple Pay or Google Pay (the last two only appear if your phone supports them). If you pay by card, fill in the details and tap Pay by card. Your bank may ask you to confirm the payment in its app.

   

5. 5

   Done: you'll go back to your personal area with the message Challenge successfully acquired! and you'll receive a confirmation email. The challenge now appears under In progress.

   

1. 1

   On the page of a challenge with free registration, find the Basic pack and tap Start for free. If you haven't logged in, it will ask you to register first.

   

2. 2

   If it's a long challenge, you can set a target date (it's optional). Tap Sign up for free and the challenge will appear in your personal area.

   

3. 3

   Want the medal? Go back to the challenge page and tap Get your medal: it takes you to the packs, where you choose Medal or Super and pay as with any purchase. Your kilometres and your bib stay as they were. If you'd already finished the challenge, after paying you go straight to requesting the medal.

1. 1

   If you received an email, tap the gift link and jump to step 3. If you have a card, open the menu and tap Been gifted a challenge? Redeem it.

   

2. 2

   Type the code exactly as it appears on your card and tap Redeem.

   

3. 3

   If you don't have an account, create one right there; if you already have one, log in. Then tap Redeem my gift. The challenge will appear in your personal area, ready to start.

   

1. 1

   In your personal area, on the challenge, tap Set (if it already has a date, Edit).

   

2. 2

   Choose a Deadline later than today and tap Save goal. To remove it, tap Remove goal.

   

3. 3

   From then on, the challenge bar tells you whether you're ahead of or behind the pace you need, and how many days you have left.

1. 1

   When you log in, you land on My space. At the top you see your summary: challenges joined, challenges completed, total kilometres and days active.

   

2. 2

   Under In progress is every challenge you have under way, with its progress bar. From there you log your kilometres with Record progress, open your bib and set a target date.

   

3. 3

   Further down, Latest activities shows what you logged most recently (if you made a mistake, you can undo it from there), and Medals earned shows the challenges you've already finished, with their certificate.

   

1. 1

   In your personal area, on the challenge, tap Record progress and choose Enter km manually.

   

2. 2

   Choose the activity you did. Check the unit, because it changes depending on the activity: Walk is logged in steps, Cardio and strength training in calories, and Run, Cycling or Swimming in kilometres.

   

3. 3

   Type the number. For decimals use a full stop, not a comma: 5.5, not 5,5. Below it you'll see how many kilometres will be added to the challenge: Victoris converts steps and calories for you. Tap Upload.

   

4. 4

   If the number is much higher than usual for that activity, or if it completes the challenge, we ask you to confirm before saving. If they were actually steps, you can switch to Walk right there.

   

5. 5

   The challenge bar moves forward straight away and the activity appears under Latest activities. If you reach the finish line, we'll celebrate with you.

A GPX is a file with the route of your activity. Your watch or sports app creates it (Strava, Garmin Connect, Coros, Polar…). First you download it to your phone or computer, then you upload it to Victoris.

1. 1

   Get the GPX file of your activity. If you don't know how, you'll find the Strava and Garmin guides below.

2. 2

   In your personal area, on the challenge, tap Record progress and choose Upload GPX file.

   

3. 3

   Tap Choose file (on a computer you also have the Browse button) and find the file. On a phone it's usually in the Downloads folder (or in the Files app on iPhone) and ends in .gpx.

   

4. 4

   Victoris shows you what it has read: distance, time, pace, date and elevation, with their charts. If everything looks right, tap Confirm upload.

   

1. 1

   Open the browser on your phone (Chrome or Safari) or on your computer, go to strava.com and log in with your Strava account. Find the activity you want to upload (in the menu, My Activities) and open it.

   Open strava.com arrow_forward
2. 2

   On the activity page, tap the three-dot button ⋯ in the left-hand column.

   

3. 3

   In the menu, tap Export GPX. The file is saved to your Downloads folder.

   

4. 4

   Go back to Victoris and upload it with Record progress and Upload GPX file.

   How to upload the GPX arrow_forward

1. 1

   Open the browser on your phone or computer, go to connect.garmin.com and log in with your Garmin account. Open the menu (☰) and tap Activities and then All Activities.

   Open connect.garmin.com arrow_forward

   

2. 2

   Tap the activity you want to upload.

3. 3

   Tap the cogwheel (⚙), at the top right of the activity.

   

4. 4

   Tap Export to GPX. The file is saved to your Downloads folder. Upload it to Victoris with Record progress and Upload GPX file.

   

• Almost all sports apps have an Export or Share option on each activity. Look there and choose the GPX format.
• If your watch syncs with Strava (Coros, Polar, Suunto, Wahoo and many more do), the easiest thing is to get the GPX from Strava.
• Apple Watch and the iPhone Health app don't let you export a single activity as GPX. If you use Strava, connect it to Health and get the GPX from Strava. If not, log your kilometres by hand (in non-competitive challenges).

1. 1

   Install Victoris on your Android phone, from Google Play or from the Install Victoris banner.

   How to install it arrow_forward
2. 2

   In the app where you have the file (your Downloads, your file manager or your sports app), tap Share and choose Victoris.

3. 3

   Victoris opens and asks which challenge you want to add the activity to. Pick the challenge and it takes you to the upload screen with the file already loaded. Tap Confirm upload.

   

1. 1

   Log your activity as usual. If there's no connection, you'll see the message You're offline: your activity has been saved and will be sent once you're back online.

   

2. 2

   Tap Got it and carry on with your day. When your phone gets its connection back, Victoris will send it automatically.

1. 1

   Don't request the medal yet, even if the challenge has been marked as finished. As long as you don't request it, you can undo the activity yourself.

2. 2

   In My space, under Latest activities, tap Undo next to the wrong activity. On mobile it's the curved arrow at the end of the row.

   

3. 3

   Before you confirm, we tell you what will happen: how many kilometres are removed, whether the challenge opens again and which achievements or coins you lose. Tap Undo to confirm.

   

4. 4

   If you already requested the medal, or the activity is an old one from a competitive challenge, it can't be undone from the app. Write to us at info@victoris.es with your username, the challenge and the activity (date and number), and we'll fix it.

1. 1

   When you complete the distance, you'll see Challenge completed!. Tap Claim my medal. If you closed that message, the challenge in your personal area shows the Finish and claim your medal button.

   

2. 2

   Take your time over Confirm your shipping details. The medal will go to this address, so check the street, the number, the postcode and your phone number.

   

3. 3

   Under Customize your medal you can type the text you want engraved (up to 120 characters). Tap Request.

   

4. 4

   You'll get a confirmation email. We'll now start preparing your medal. Take the chance to review the challenge: it helps us a lot.

• Preparation: we process the shipment within 3-5 working days of you claiming your medal.
• Delivery: 2-4 days on the mainland and 4-10 days on the islands and the rest of Europe.
• Carrier: we ship with Correos and SEUR.
• Shipping costs: paid separately and depend on the pack and the destination. You see them in your basket before you pay.
• Collectible coins: they travel free with your next paid challenge, one per shipment. You don't have to ask for them.

1. 1

   Your bib is yours from the moment you sign up. In your personal area, on the challenge, tap Bib.

   

2. 2

   Tap Download image to save it to your gallery, Print to wear it, or Share to send it on WhatsApp or post it on your social media.

   

3. 3

   The certificate appears when you finish the challenge. Under Medals earned, tap Certificate.

   

4. 4

   It has the same buttons as the bib. In short challenges it shows your time, and in long ones the dates when you did it.

   

1. 1

   When you finish a competitive challenge, a Leaderboard link appears in your personal area. Tap it.

   

2. 2

   You'll see the podium and the table with the position, the participant, the date and the time. Your row is highlighted; with Find position you jump straight to it.

   

1. 1

   In your personal area, on the finished challenge, tap Review.

   

2. 2

   Choose from 1 to 5 stars and tell us about your experience (between 20 and 1,000 characters). Tick the box so we can publish it with your first name and the initial of your surname, and tap Submit review.

   

3. 3

   We check it before publishing it (we only remove insults, personal details or advertising) and it will appear on the challenge page. You can change it or delete it whenever you like.

1. 1

   Go to Share your story, from the Tell my story button on a finished challenge or from the link below.

   Share your story arrow_forward
2. 2

   Fill in your details and answer the three questions. Tap Send my story.

   

You're signed up to the Endless Challenge from the moment you create your account, for free. Every activity you log in any challenge counts here too, with nothing more to do.

1. 1

   It's the first one under In progress, with your total kilometres and what's left for the next milestone.

   

2. 2

   If you do an activity you don't want to count towards any challenge, you can log it straight here with Add km.

• Digital stickers: earned for consistency and milestones (your first activity, streaks of days, total kilometres…). They live in your trophy cabinet.
• Physical coins: Bronze (for inviting friends or for us publishing your story), Silver (for kilometres and feats) and Gold (seasonal, for a limited time).
• How coins reach you: they travel free with your next paid challenge, one per shipment. You don't have to ask for them.
• They have no price: they can't be bought, they give no discounts and they can't be given away. They're yours for good.

1. 1

   In your personal area, My trophy cabinet shows how many you have and the three you're closest to. Tap View full cabinet.

   

2. 2

   In the cabinet you'll see all the stickers and coins, the ones you already have and what you still need for each one.

   

1. 1

   In your personal area, find Invite & earn. Under Your invite link is your personal link. Tap Copy.

   

2. 2

   Paste it into a WhatsApp message, an email or your social media (press and hold the text field and choose Paste).

3. 3

   Your friend opens the link and creates their account. They'll see at the top that you invited them, and they'll get their welcome discount.

   

4. 4

   When your friend makes their first purchase, your €5 code arrives. Under Your friends you can see how each one is doing.

   

1. 1

   Your codes are under Invite & earn, in Your €5 codes, with their expiry date. Tap the copy button of the one you want to use.

   

2. 2

   While logged in, add a challenge to your basket and open it. Paste the code into Discount code and tap Apply. You'll see the discount in the total.

   

1. 1

   Tap Gift in the menu (the gift icon). Choose the challenge you want to give and how many (up to 50).

   

2. 2

   Choose how it arrives: digital, by email straight away and included in the price; printed card (+€3.99); or metal card, laser-engraved and with a case (+€5.99).

   

3. 3

   Write the message and your signature. On the right (or below, on a phone) you'll see how it looks.

   

4. 4

   Say who it's for and how it reaches them: by email, in person or sent to their home (Spain only). Fill in your details and tap the pay button.

   

5. 5

   After you pay, you get an email with a link to follow and manage your gift.

1. 1

   Open the link in the email you received when you bought it. That link is the key to your gift: don't share it.

   

2. 2

   From there you can mark I have given it to them, Resend the card or Fix name or email (as long as it hasn't been redeemed). If you gave several, you can assign each code to a person or download the list.

3. 3

   If you have a Victoris account, you also see them in the menu, under My gifts.

   

1. 1

   Open the invitation link you were sent. You'll see the group's name and which of your details the organiser will see.

   

2. 2

   Log in or create your account, and tap Join and get my code. The group's challenge will appear in your personal area.

1. 1

   In your personal area, under My team, tap your group. You'll see your position, the kilometres you've done all together and how many have already reached the finish.

   

2. 2

   Under Where you stand right now you have the two people just ahead of and behind you. And when someone reaches the finish line, they appear under They’ve just crossed the finish line: with one tap you send them applause.

3. 3

   From here you can also Record progress and open your bib.

1. 1

   Open the panel link you received by email when you bought. You don't need an account: that link is your key, so don't share it.

2. 2

   Copy the invitation link and send it to your people. From the panel you can copy it, share it or change it if it has spread too far.

   

3. 3

   Follow how each participant is doing and the group total. If you run short of places, ask for more with Buy more licenses.

1. 1

   Type your email in the newsletter form (at the bottom of any page or on the Newsletter page) and tap Subscribe.

   

2. 2

   You'll get an email asking you to confirm. We won't sign you up until you tap its link.

3. 3

   To unsubscribe, tap the unsubscribe link at the bottom of every newsletter. It's instant.

• What other people see: on the leaderboards, your username, your photo, your country and your times. Nothing else.
• Your routes: the GPX is read in your browser. Victoris only receives the distance, the time and the elevation.
• Your data is not sold or passed on to anyone for commercial purposes.
• Cookies: you can decline analytics and advertising cookies, and the website works just the same.

1. 1

   To change your details, go to Profile.

   How to change your details arrow_forward
2. 2

   To delete your account, write to us at info@victoris.es from the email you registered with. We process the request and confirm when it's done.

1. 1

   Fill in the Contact us form and tap Send, or write directly to info@victoris.es.

   

2. 2

   To help you faster, tell us your username, the challenge you're asking about and, if you can, attach a screenshot.

Challenge

A distance you complete at your own pace, with its own medal.

Long challenge and short challenge

A long one is completed bit by bit, adding up activities. A short one can be done in one go.

Open and competitive mode

In open mode you log by hand or with a GPX and there's no leaderboard. In competitive mode only a GPX counts and you join the leaderboard.

Pack

What your registration includes: Basic (no medal), Medal (with medal) or Super (medal and medal display).

Bib

Your participant number. You can download it, print it and share it.

Certificate

The diploma that shows you've finished the challenge.

GPX

The file with the route of your activity that your watch or sports app saves.

Record progress

The button for logging an activity in a challenge, by hand or with a GPX.

Endless Challenge

The free challenge that adds up all your kilometres and never ends.

Sticker

A digital achievement that stays in your trophy cabinet.

Coin

A physical achievement that we send you with your next paid challenge. You can't buy it: you earn it.

Honeycomb

The wooden medal display for hanging your medals. It comes with the Super pack.